Privacy Policy

We Respect Your Privacy.

This privacy policy tells you how we use personal information collected on the Meteor by Promote dashboard app. By using Meteor, you accept the practices described in this privacy policy. These practices are subject to change, in which case you will be notified. Furthermore, any changes will only apply to activities and information going forward, not retroactive basis. We encourage you to review the privacy policy to make sure that you understand how any personal information you provide will be used.

Collection of Information

We collect personally identifiable information, such as names, postal addresses, email addresses, company name, contact number, etc., when voluntarily submitted by our visitors and clients. "Contact number" includes mobile phone numbers, which we may use to send service-related communications and, with your consent, marketing text messages. The information you provide is used to fulfill your specific requests, unless you give us permission to use it in another manner, for example, to add you to one of our mailing or SMS lists when a request you’ve made has been completed and ready for your review.

SMS and Text Communications

We may send you SMS (text) messages for marketing and promotional purposes and/or for transactional purposes (e.g., account updates, notifications that a request you made has been completed and is ready for your review). We only add you to our SMS program with your prior express written consent. Consent to receive marketing texts is not required as a condition of purchasing any good or service.

Message frequency is periodic and varies (e.g., marketing messages as we run campaigns; transactional messages as needed for your account or requests). Message and data rates may apply; please check with your wireless carrier.

You may opt out of SMS at any time by replying STOP to any message or by contacting us at support@wepromote.com. We will honor opt-out requests promptly. After you opt out, you may receive a final confirmation message. For help, reply HELP to any message or contact support@wepromote.com. For the full terms of our SMS program, see our Terms & Conditions.

Cookie/Tracking Technology

The Meteor by Promote dashboard may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

If required, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. The only purpose is the security of your data.

Commitment to Data Security

Your personally identifiable information is kept secure and will never be sold. Only authorized employees, agents and contractors (who are contractually obliged to keep information secure and confidential) have access to this information to fulfill their work duties. All emails and newsletters from Promote Media will allow you to opt out of mailings. All SMS and text message programs allow you to opt out at any time (e.g., by replying STOP or contacting us at support@wepromote.com), and we process opt-out requests without delay.

Advertisement

We may display some advertisement links on the website, which may lead you to an external website. We are not responsible for the content of the external website.

Posting On Facebook Business Page

All posts from the Meteor App to your social media business pages is controlled by you. The Meteor App will never post without your approval. To set up your post settings, please log into your Meteor Dashboard and under the Content tab, you will be able to change your post settings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us by e-mail: support@wepromote.com